+ how are marketers using marketing personalization & automation
We conducted a survey with 300+ respondents to bring you fresh insights about the way people consume video content and how marketers use video, personalization and automation.
We separated the groups of marketing professionals and online consumers and consolidated our data to help you understand the power of personalized and automated videos.
Many of the questions included in the survey were based on multiple selections which gave us a broader context of online consumer habits, video marketing trends, and the usage of marketing personalization & automation.
⚠️ Note: Feel free to cite any of our survey statistics. We kindly ask you to link to Plainly as the source.
Around 51% of consumers rely on product videos to make an educated purchase decision.
Video reviews are an important part of the research with almost 47% of respondents relying on them before making a purchase.
Almost 84% of the respondents said that video made them buy a certain product or service in the past.
After Google (87%), YouTube is the second most used channel for researching products (63%) and TikTok is the third (25%).
More than 82% of marketing professionals use video in their marketing mix.
Personalized marketing improves the customer experience according to 80% of the consumers.
82% of marketers rely on some type of marketing personalization.
80% of marketers personalize social media ads
52% of those marketers personalize email marketing
More than 90% of marketers have noticed a higher ROI thanks to personalization.
Around 41% of marketers said the main thing that’s stopping them from investing in personalization is the lack of budget.
Almost 64% of marketers plan to start investing in personalization in the next 6 months. The majority of them (~64%) will start by personalizing email marketing.
⚡ Around 86% of marketers are aware that videos can be personalized, while 78% that you could automate video.
Almost 46% of marketers are planning to create more social media videos in the future.
Automating social media marketing is standard practice for 72% of respondents.
More than 30% of marketers use videos for product demos.
More than 20% of marketers create videos for the knowledge base.
Almost 29% of marketers use videos for product announcements.
Videos are also used for training employees and/or onboarding them (~40%), and for internal presentations (13%).
More than 45% of marketers said they are satisfied with the ROI of video, 20% reported they are very satisfied, and 6% extremely satisfied.
Almost 87% of marketing professionals plan to invest more in video in the future.
💲 More than 27% of marketers invest around a third of their marketing budget into video.
For around 33% of marketing professionals, a low marketing budget is the main reason why they don’t invest more in video creation.
The second reason (for 29% of marketers) is the complexity of creating videos.
Did you know Plainly can help you automate video creation and personalize at scale? Book a 15-min demo to learn more.